Q: Can i purchase item(s) without creating an account at itechshop?

No you can't purchase as guest, you have to create an account with us, which you can during the checkout process or by clicking Create an account at left side

Q: Is my information safe with Itechshop?

Yes your information is safe with us as we don't share with any parties please read our Return and privacy policy & terms of services

Q: How itechshop processes the payment?

Itechshop.org uses moneybookers.com and Alertpay.com to process the payments.

Q: What is Moneybookers or Alertpay?

These are internet payment service allowing you to securely and quickly send and receive money online similar to paypal.

Q: Is my information safe with Moneybookers or Alertpay?

Moneybooker or AlertPay does not share their member information with any parties.They want their members to feel secure when making an online payment. To transfer your information securely over the internet, they use Secure Socket Layer (128 bit SSL) to encrypt your sensitive information to ensure it is not intercepted by anyone on the internet during the transfer.

Q: I am not a Moneybookers or AlertPay member, can I still make a purchase with my credit card?

Yes, you can! Simply do the following to make your credit card payment at itechshop.org.
1. Add product to cart you want to purchase.
2. Complete the checkout wizard to reach payment screem
3. Enter your credit card details.
4. Enter a valid email address.
5. Payment will be sent immediately!.

*Please note that you must choose “credit card” as your source of funds.

Q: Can I cancel my credit card transaction?

You cannot cancel your credit card transaction. Credit cards are automated and the processing occurs immediately leaving no opportunity for cancellation. If you would like a refund for a credit card transaction, you must contact us.

Q: How do I enable JavaScript in Microsoft Internet Explorer (IE) and Mozilla FireFox?

Enable Java script by using the following steps in your browser:

Microsoft Internet Explorer (IE)

1. Open Internet Explore.
2. Select the “Tools” menu.
3. Click on “Options”.
4. Click on “Security Tab”.
5. Click on “Custom level”.
6. Scroll down and the under “Scripting”, check the enable box for “Active Scripting”.
7. Click “OK” and “Apply”.

Mozilla FireFox

1. Open FireFox.
2. Select the “Tools” menu.
3. Click on “Options”.
4. Select “Content” tab.
5. Click on “enable JavaScript” check box.
6. Click “OK” and “Apply”.